FAQ's

Frequently Asked Questions (FAQs) – Apni Kart

1. What is Apni Kart?

Apni Kart is an Indian online shopping store offering a wide range of quality products including lifestyle items, home goods, fashion, and everyday essentials at affordable prices.

2. How do I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Fill in your shipping details, make the payment, and your order will be confirmed.

3. What payment methods are accepted?

We accept secure payments via:

Credit/Debit Cards
UPI (Google Pay, PhonePe, Paytm, etc.)
Net Banking
Wallets

4. Do you offer Cash on Delivery (COD)?

Currently, we do not offer COD. All orders must be prepaid for secure and fast processing.

5. When will I receive my order?

Orders are usually delivered within 4–7 business days, depending on your location. Delivery may take longer in remote areas or during public holidays.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking ID via email or SMS. You can track your package on the courier partner's website.

7. What is your return/refund policy?

We offer a 7-day refund policy. If you're not satisfied with your purchase, you may request a refund within 7 days of delivery, subject to our return conditions. Visit our Refund Policy page for details.

8. How do I contact customer support?

You can reach us at 📧 info@apnikart.in for any queries related to your order, returns, or general questions. Our support hours are Monday to Saturday, 10:00 AM to 6:00 PM.

9. Can I cancel my order?

Orders can be cancelled before they are shipped. Please contact us immediately at info@apnikart.in with your Order ID.

10. Do you ship outside India?

Currently, we only ship within India.